Food, fun and music, we have it all
If you want to come and spend a day with us regularly, or as a one-off, we have just the answer. We can pick you up in the ‘Grosvenor Express’, our lovely minibus, which can easily accommodate wheelchairs and scooters if required.
When arriving at Grosvenor House you will be greeted with breakfast and a cup of tea to get the day started. You are always welcome and invited to join in on the day’s activities.
There is always something going on, from barista freshly ground coffee, to a singalong around the piano or Juke Box. We also regularly add quizzes, bingo, and physical activities to our calendar.
A whole host of services
We offer a home-cooked lunch for all daycare visitors and residents, choosing from a wide and nutritious menu.
On some days the hairdresser, chiropodists and manicurist pay us a visit so you can take advantage of a little pampering.
After tea, we will take you home and escort you back into your house, check everything is OK and make sure we know when you next wish to spend a day with us.
A big supporting family
Many of our team have worked with us for over 20 years and many more for over 10 years, we are all part of the same big family who provide care and support for our friends and relatives.
Award winning care and facilities for all to enjoy
We are a Gold Standard care home and have four times been awarded the very prestigious National Standard, relating to the way we plan and deliver care for people in their latter stages of life.
Person Centered Care
We assume very little and always go out of our way to find new and innovative ways to design and deliver care around individuals needs.
Need more help?
How does Grosvenor House meet my care and support needs?
Firstly our care is person centred, that means we do not ask people to fit into our systems, we design our planning and delivery around you, you will see lots of ways in which our care and support follows the very best practice be that in how the day runs; meal times and drinks; wellbeing; active ageing etc.
“We really appreciate the love and care you all give to Mum, Grosvenor House really is a home “A big pat on the back and Thank you to all”
“Could not have been better supported (me), nor better cared for (Mum)”
“Such tremendous kindness given”
We invest in the very latest care planning and daily records systems. Not only does this ensure we deliver the best service we can, it is also a great quality control and quality assurance system so that we absolutely minimise the times when we are not functioning at our very best.
Is the home Accessible and Inclusive?
Grosvenor House is really easy to get to; we are about 3 miles north of Gainsborough adjacent to the River Trent. Car parking is not a problem nor is cycle parking. You can also ring Call Connect Bus West Lindsey on 0345 234 33 44 to arrange transport; there is also a bus service, bus 61 Susworth to Gainsborough. Grosvenor House also has its own minibus “The Grosvenor Express” with wheelchair tail lift which is available for all manner of journeys.
We design our services around our clients; we can meet the needs of nearly all people with older age-related support and care requirements.
What are the fees and how does the administration work?
Grosvenor House care passionately that you receive the most suitable service to meet your needs. We do have a contract which is very fair and up to date. In fact whilst we often have a waiting list for our rooms we only ask for 1 weeks’ notice if you choose to make alternative arrangements, this is virtually unique within our sector who mostly ask for 4-6 weeks notice.
We would request that you pay your bills electronically or through Standing Order or alternative transfer systems. We do also have a credit/debit card system for smaller amounts.
We have a friendly admin team who will deal with any queries you may have “Very good Management and Administration team”
Our fees are competitive and depend upon the care and support needed and the client room chosen. Grosvenor House will always look to help you gain any financial entitlement you may be due to help you with your fees such as Continuing Health Care; Attendance Allowance etc.