Providing you the best quality of care

Grosvenor House offers our high standard of services by partnering with another CQC registered provider with suitable registration. By collaborating with others, Grosvenor House can offer a collective approach to give you a seamless experience.

We have all the time in the world for you

As part of our Living Well programme, we offer a range of services delivered to you in your home. It may be that a ‘wakey wakey’ 15-minute morning call is all that you require, or perhaps help with shopping, gardening, house chores, paying bills, or dealing with day to day living is all the support needed.

Maybe assistance with social aspects such as a walk in the park or an assisted visit to shops or the bank would make a big difference. Some people need a lot more help and multiple visits a day ranging from 20 minutes to 2 hours. No matter what you need, Grosvenor Care is in hand to help.

With technology on hand, you’re never alone

We can even arrange for some clever technology to be installed in your home so help is at hand with the touch of a button, or even automatically when an unexpected movement pattern occurs.

We can spend time rearranging your home so it adapts better to your needs. Our services are actually referred to as ‘Person-Centred Care’ as always design a service delivery around your needs and wants.

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Thank you all for how fabulously you treated my father. Stuart was with you not much more than a year, but it felt so much longer to me, and I think of Grosvenor House as his home – as I know he did. Having been somewhat reluctant to be a resident to start with – to say the least, Stuart soon felt loved and respected.  I owe a huge debt of gratitude to you all for making his time with you so enjoyable, and for providing a level of dignity, even during the hardest of times, which has left me and I am sure, Stuart, with fond memories. It still seems strange on a drive over to Gainsborough, not to be popping in, where I was always guaranteed a warm welcome and a mug of tea. I think the level of care you provided Stuart with was fabulous.  He was treated as an individual and I know he appreciated that.

Stuart could be stubborn and offensive, and often went out of his way to be so – he certainly would not apologise for it, but you seemed to understand his “ways” and whilst dodging the punches, accepted him with good humour!  I cannot thank you enough. All your professionalism and heartfelt care has resulted in turning what could have been an awful, painful year, into a peaceful, stress-free one. I am so glad we found Grosvenor House for Stuart.  The fact I have a smile on my face when I remember the time spent there, considering how unwell he was, rather than feelings of sadness, shows us how well he was looked after, and led to him feeling safe and happy so quickly.

Thanks for looking after my Dad so well – I will always remember your kindness


Our home or yours?

When Grosvenor House partners with a regulated home care provider it enables us to provide a better service all round, which is particularly beneficial for people who have needs that are in a state of flux.

Perhaps you’re transitioning from needing intermediate care and returning to home. Spending a few days at Grosvenor House and the nights back in your own home or vice versa can help rehabilitate you quickly.

We design our service delivery around your needs and wants; this is referred to as Person-Centred Care.  Grosvenor House never expects you to align with our offering; in fact, it’s the opposite, and we always take our steer direct from our clients.

Upcoming events

Our previous post mentions our lovely Cheq, but we feel she definitely deserves her very own post. She has provided some words for an article which will be published in The Gainsborough Standard and i think they capture PERFECTLY why we are so lucky to have her as a member of Our Grosvenor House Family.

“To be chosen by Denise my manager, and the owner Chris and Lauren as some one who they feel has gone above and beyond for Grosvenor House Care Home is an Honour and a privilege. But if im to be really honest Im no one special, I just do my job that I love to do that I’m made to do….look after and care for my residents all 40+ of them! !! I am a carer…….. and they are my Grosvenor family and I love them all as just that…my extended family.
Working during the Covid Crisis for me personally has been one of the hardest and stressful times I’ve gone through but one of the most rewarding.

The constant worry of Covid getting into our Care home, has reduced me to tears on more than one occasion and not being at home with my family so I can be with my Grosvenor family has been really hard but my husband and daughter have supported me all the way. I volunteered without hesitation to be on the covid team in case it got in, my residents already couldn’t see their family, if the worst should happen I couldn’t stand the thought of them going through this without a familiar voice or face. But luckily we have been Covid free through out this challenging time, and that is down to the amazing staff.

Our home went into lock down before the country went into lockdown to protect our residents from the Corona virus. So we stepped up not as individuals but as a team to fill the void that our residents had with not seeing their family. Putting on extra activities and putting extra ompf in our smiles to keep their spirits up and keep them from feeling what was and is still going on outside. As well as extra precautions for their health and safety, which Grosvenor staff rose to with very high standard. Seeing the residents Laugh and smile, having fun and enjoying themselves fills my heart with a feeling that you cant put into words, its out of this world. From dressing up as a unicorn and singing and dancing to dressing up as the Easter bunny seeing them happy means that I’ve done my job.

To me caring isn’t a job for a wage, it’s a job you do for the love and passion of looking after others, its not something you just do, its something that has to be felt from the heart. And its not something I can do alone, I am the carer I am because of the love and support from not only my family but the wonderful staff at Grosvenor House. “
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HEROS OF 2020!

Today we have had a little party as a very special thankyou to our very own Hero’s of 2020.

Each and everyone of our staff members deserve all of the thankyou’s in the world for all of the care, love and support they offer every single day.

We have all enjoyed a delicious buffet by Zenas Top Nosh, and judging by all of the empty trays it certainly went down a treat!

Even though all of our staff are brilliant, we decided to give a special mention to our lovely Cheq! The care and love she provides is nothing short of outstanding. So thankyou Cheq for being part our Grosvenor House Family.
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We have our first chick! We have all been so excited all day watching and waiting for this to happen!

Our residents have said “it’s fascinating, how amazing to be able too see new life!”

We can’t wait too see what tomorrow brings!
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Monday 6th July, we started our chick hatching programme!

Our eggs and incubator were delivered by the brilliant Living Eggs Company and we set everything up ourselves.

We are so excited for the next few days where our chicks will hatch and we get to watch them grow and care for them. Not only that, but we intend to keep our chicks for the long haul and let them have a happy life here at Grosvenor House!

Keep your eyes peeled for our chick updates!
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