Bridging the gap between you and your loved ones.

As i am sure most of you know, we introduced video calling sessions and our new private facebook group; Grosvenor House Care Home Family and Friends on Monday 30th March. We introduced these two new tools as a way to help you stay in touch with your families during these difficult times. However, with the success of both the video calling and the facebook group we have decided that they should be here to stay!

In the few weeks that these have been running we have made a whopping 154 video calls with daughters, sons, grandchildren, friends and even pets! These phone calls have been vital to help our residents not only maintain those special relationships with their families, but also to help them participate in their wider communities.

Our facebook page has been brilliant in helping us engage with you and our families. We have been using this group to share our days with you, but you have also been sharing with us! In the few weeks since our group has been live, we have had over 7,000 engagements! This means that over 7,000 of you have commented, viewed and liked posts on our group!

Thankyou to each and everyone of you who have engaged with our group by commenting and viewing our posts. We are loving sharing our days!

We would love to hear what you think of the new ways we are communicating and engaging with you! If you would like to spare a few minutes to leave a couple of words of feedback then please follow this link. Thankyou in anticipation of your feedback.