Meeting the needs of our residents

This is for people who are suffering from developed Dementia or Alzheimer’s type of condition, which has been medically diagnosed. This is not to be confused with the general deterioration of mental capacity that many older people experience. It is where mental medical issues often form the greater part of the care which is required.

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I would like to thank everybody at Grosvenor House for marking my stay with you such a pleasure; it really was a pleasure to be with you. I was made to feel really welcome, always greeted with a smile and a cheerful word. I would have no hesitation about coming again. Over the last 4 years, I have been in 4 different care homes and Grosvenor House is certainly top of the list – streets ahead of the others.
Tea was available from 6:00am and the choice of food was good, well served in nice china. I had a nice big room which looked out over fields and farmland with nothing to block the view; I watched wagtails feeding their babies! Everyone was warm and comforting and I enjoyed being with you.

Thank you over and over again for being so kind and welcoming.

JM

Living well at Grosvenor House

Our nursing care is a very important part of our integrated approach to “Living well at Grosvenor House”. Research across the whole caring profession is showing that time and time again, the manner in which care is given and the mind body principles of healing, offer far superior results for the recipients. This approach is at the core or Grosvenor Houses’ philosophy of care.

We recognise the importance of independence, dignity, peace and comfort. We understand that each and every resident has unique expectations and we aim to offer individual care suited to them. We offer the very best quality of life possible to everyone.

Pristine Accommodation

All our residents enjoy accommodation that aims to bring the outside, inside. Our surroundings at Grosvenor House are light and bright bringing a feeling of well-being. We make an effort to enjoy the outside, whenever the opportunity arises.

With a flexible level of integrated support and care, the team at Grosvenor House adapt as your needs change. With 5 star rated facilities, we can make a big positive difference to your life.

Is the home Accessible and Inclusive?

Grosvenor House is really easy to get to; we are about 3 miles north of Gainsborough adjacent to the River Trent. Car parking is not a problem nor is cycle parking.  You can also ring Call Connect Bus West Lindsey on 0345 234 33 44 to arrange transport; there is also a bus service, bus 61 Susworth to Gainsborough. Grosvenor House also has its own minibus “The Grosvenor Express” with wheelchair tail lift which is available for all manner of journeys.  

We design our services around our clients; we can meet the needs of nearly all people with older age-related support and care requirements.

What are the fees and how does the administration work?

Grosvenor House care passionately that you receive the most suitable service to meet your needs.  We do have a contract which is very fair and up to date. In fact whilst we often have a waiting list for our rooms we only ask for 1 weeks’ notice if you choose to make alternative arrangements, this is virtually unique within our sector who mostly ask for 4-6 weeks notice.

We would request that you pay your bills electronically or through Standing Order or alternative transfer systems.  We do also have a credit/debit card system for smaller amounts.

We have a friendly admin team who will deal with any queries you may have “Very good Management and Administration team”

Our fees are competitive and depend upon the care and support needed and the client room chosen.  Grosvenor House will always look to help you gain any financial entitlement you may be due to help you with your fees such as Continuing Health Care; Attendance Allowance etc.