Providing you the best quality of care

Grosvenor House offers our high standard of services by partnering with another CQC registered provider with suitable registration. By collaborating with others, Grosvenor House can offer a collective approach to give you a seamless experience.

We have all the time in the world for you

As part of our Living Well programme, we offer a range of services delivered to you in your home. It may be that a ‘wakey wakey’ 15-minute morning call is all that you require, or perhaps help with shopping, gardening, house chores, paying bills, or dealing with day to day living is all the support needed.

Maybe assistance with social aspects such as a walk in the park or an assisted visit to shops or the bank would make a big difference. Some people need a lot more help and multiple visits a day ranging from 20 minutes to 2 hours. No matter what you need, Grosvenor Care is in hand to help.

With technology on hand, you’re never alone

We can even arrange for some clever technology to be installed in your home so help is at hand with the touch of a button, or even automatically when an unexpected movement pattern occurs.

We can spend time rearranging your home so it adapts better to your needs. Our services are actually referred to as ‘Person-Centred Care’ as always design a service delivery around your needs and wants.

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Thank you all for how fabulously you treated my father. Stuart was with you not much more than a year, but it felt so much longer to me, and I think of Grosvenor House as his home – as I know he did. Having been somewhat reluctant to be a resident to start with – to say the least, Stuart soon felt loved and respected.  I owe a huge debt of gratitude to you all for making his time with you so enjoyable, and for providing a level of dignity, even during the hardest of times, which has left me and I am sure, Stuart, with fond memories. It still seems strange on a drive over to Gainsborough, not to be popping in, where I was always guaranteed a warm welcome and a mug of tea. I think the level of care you provided Stuart with was fabulous.  He was treated as an individual and I know he appreciated that.

Stuart could be stubborn and offensive, and often went out of his way to be so – he certainly would not apologise for it, but you seemed to understand his “ways” and whilst dodging the punches, accepted him with good humour!  I cannot thank you enough. All your professionalism and heartfelt care has resulted in turning what could have been an awful, painful year, into a peaceful, stress-free one. I am so glad we found Grosvenor House for Stuart.  The fact I have a smile on my face when I remember the time spent there, considering how unwell he was, rather than feelings of sadness, shows us how well he was looked after, and led to him feeling safe and happy so quickly.

Thanks for looking after my Dad so well – I will always remember your kindness

CS

Our home or yours?

When Grosvenor House partners with a regulated home care provider it enables us to provide a better service all round, which is particularly beneficial for people who have needs that are in a state of flux.

Perhaps you’re transitioning from needing intermediate care and returning to home. Spending a few days at Grosvenor House and the nights back in your own home or vice versa can help rehabilitate you quickly.

We design our service delivery around your needs and wants; this is referred to as Person-Centred Care.  Grosvenor House never expects you to align with our offering; in fact, it’s the opposite, and we always take our steer direct from our clients.

Thankyou so much to Mark for doing such a special performance for Marion. She absolutely loved it, along with everyone else!

If everyone would like to visit his page and give him a like.
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We are looking forward to our special performance from The Highland Piper today! We would love if you could join us! ... See MoreSee Less

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Good morning everyone!

We are in the process of contacting all family members over the next couple of days to let you know about the new and exciting ways we are going to be keeping touch.

We have created a new family and friends private group on Facebook. This private group will allow us to share pictures, videos and messages from your loved ones as well as allowing you to get involved too! This group will be for current family members and friends.

We will be sharing snippets of our daily lives and all lovely things we have got planned in the coming weeks.

We are also introducing Skype into Grosvenor House so you can have those much needed chats with your family, especially under these difficult circumstances.

We cannot wait to get this all up and running!
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The community has definitely pulled together in recent days!

We have picked up this lovely lot, along with lots of letters and cards that children aged from as young as 1 years old all the way up to 15, have drawn and written.

These were handed out to the residents and they were over the moon!

We are hoping to start a pen pal scheme with some of the residents already starting to write their replies!
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