Much more than expert care

Grosvenor House Care Home | Sign

Short-term residential care

This is often referred to as respite care and it may be planned well in advance to coincide with the main carers holidays, or indeed be responsive to an unexpected event. You will receive an excellent level of care in an en-suite room of your own.

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Grosvenor House Care Home | Excellent facilities

Long-term residential care

For some people there reaches a point in their lives when longer-term residential care is the only sensible way forward, giving the maximum amount of support and care, be that for physical, mental, emotional or social reasons.

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Grosvenor House Care Home | Team bonding

Home care and supported living

Helping you enjoy living in your own home, this tailor-made service is designed to suit your changing needs, starting from a single short visit to 3 or 4 times a day if required. This can be integrated into other parts of our Living Well Programme.

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Grosvenor House Care Home | Nursing staff

Day Care

A door to door service, our minibus “The Grosvenor Express” will pick you up in the morning, you can spend a day catching up with friends, enjoying delicious home cooking, bathing in our exceptional facilities and joining in with the day’s activities.

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Intermediate & reablement care

A burst of Tender Loving Care, support & encouragement coupled with physical and mental reablement intended to deliver an outcome which allows independent living, sometimes supported with an amount of homecare support.

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I would like to thank all of you at Grosvenor House for the care, kindness and compassion given not only to Mum but also to me over the past two and a half years and more especially in the last 3 very difficult weeks. I do not know how you all do what you do day after day and with often little thanks. I am so very grateful to you all more than you will ever know and it is only with all your support I have been able to get through this.

Thank you all once again.

Jane

Laughing, Singing & Dancing at Grosvenor House

“This thing is mesmerising” “I can’t quite believe I am seeing this in a care home” “it takes me straight back to my heydays in the 1960s”

At Grosvenor House, we always jump at any chance for a sing-a-long and a great time! …. so last week our residents got their very own “Real Deal” Jukebox !!

Our residents are currently choosing their favourite music to add to the Jukebox, to share with each other. When we have exhausted the thousand-odd tracks on the CD’s we only have to say “Hey Alexa” to access 15 million more tracks!

If you want to find out more about our Grosvenor House community please do not hesitate to get in touch or just pop along as visitors are always welcome.

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Grosvenor House in 60 seconds

Grosvenor House Care Home | Recreation

See it to believe it

You only need to visit Grosvenor House to see at first-hand how the whole of your family can benefit in so many ways. We plan ahead to ensure that the families very personal wishes are paramount in all that we do.

Fun day at Grosvenor House on Friday.. with our terrific team of Elves, raising money for Alzheimer's Society. A charity close to our hearts.🎄 ... See MoreSee Less

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Come and celebrate Christmas with us at our Winter Get Together on Saturday 7th December. Mulled wine, mince pies, and lots of Christmas goodies on our stalls. We'd love to see you there . ... See MoreSee Less

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Our "Great Summer Get Together 2019"

Twice a year we make an extra big effort to arrange a great get together. So on Saturday we were joined in our beautiful back garden by lots of residents, families, friends and our general neighbourhood community. There was lots of things going on, and particularly well received was the Barbecue, Pimm's and our fabulous singer!

Huge huge thank you to everyone that attended our big event and a particular thank you for all the generous donations that were received for our raffle and tombola including; Horsleys of Gainsborough, The Meat Storr Ltd, Cliff Bradley and Sons, Spar shop Gainsborough and Chantry Agricultural Engineers.
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Laughing, Singing & Dancing at Grosvenor House 🎷🎼🎤💃🕺

“This thing is mesmerising” “I can’t quite believe I am seeing this in a care home” “it takes me straight back to my heydays in the 1960s”

At Grosvenor House, we always jump at any chance for a sing-a-long and a great time! .... so last week our residents got their very own “Real Deal” Jukebox !!

Our residents are currently choosing their favourite music to add to the Jukebox, to share with each other. When we have exhausted the thousand odd tracks on the CD’s we only have to say “Hey Alexa” to access 15 million more tracks!

If you want to find out more about our Grosvenor House community please do not hesitate to get in touch or just pop along as visitors are always welcome.
... See MoreSee Less

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A Big HELLO and WELCOME to Grosvenor Houses’ first ever Facebook post!

For the last 5 years we have been watching social media and wondering if it would catch on?! :-D

However we are so excited to have caught up and can't wait to share everything that is going on here at Grosvenor House, and future events.

If you would like to share anything with us that you think we should include we'd love to hear from you. Please just message, send an email, drop a suggestion in our suggestion box or pop a letter in the post.

We will be shortly (in line with our revised communication policy) be turning off our Fax machine along with our Telex so please do not use these. However we still accept Pigeon Post!
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How does Grosvenor House meet my care and support needs?

Firstly our care is person centred, that means we do not ask people to fit into our systems, we design our planning and delivery around you, you will see lots of ways in which our care and support follows the very best practice be that in how the day runs; meal times and drinks; wellbeing; active ageing etc. 

“We really appreciate the love and care you all give to Mum, Grosvenor House really is a home “A big pat on the back and Thank you to all”

“Could not have been better supported (me), nor better cared for (Mum)”

“Such tremendous kindness given”

We invest in the very latest care planning and daily records systems.  Not only does this ensure we deliver the best service we can, it is also a great quality control and quality assurance system so that we absolutely minimise the times when we are not functioning at our very best.

Is the home Accessible and Inclusive?

Grosvenor House is really easy to get to; we are about 3 miles north of Gainsborough adjacent to the River Trent. Car parking is not a problem nor is cycle parking.  You can also ring Call Connect Bus West Lindsey on 0345 234 33 44 to arrange transport; there is also a bus service, bus 61 Susworth to Gainsborough. Grosvenor House also has its own minibus “The Grosvenor Express” with wheelchair tail lift which is available for all manner of journeys.  

We design our services around our clients; we can meet the needs of nearly all people with older age-related support and care requirements.

What are the fees and how does the administration work?

Grosvenor House care passionately that you receive the most suitable service to meet your needs.  We do have a contract which is very fair and up to date. In fact whilst we often have a waiting list for our rooms we only ask for 1 weeks’ notice if you choose to make alternative arrangements, this is virtually unique within our sector who mostly ask for 4-6 weeks notice.

We would request that you pay your bills electronically or through Standing Order or alternative transfer systems.  We do also have a credit/debit card system for smaller amounts.

We have a friendly admin team who will deal with any queries you may have “Very good Management and Administration team”

Our fees are competitive and depend upon the care and support needed and the client room chosen.  Grosvenor House will always look to help you gain any financial entitlement you may be due to help you with your fees such as Continuing Health Care; Attendance Allowance etc.