About Us
The comforts of home in a nursing home
Grosvenor House was established in 1985 and has been family owned and operated by its founders since that time.
Over the past 35 years, our nursing home has become renowned for its informal, homely atmosphere, and the supportive care that we offer to all our residents. Our purpose-built home is situated in the picturesque riverside village of East Stockwith, with pleasant gardens surrounded by an uninterrupted rural aspect.
Our home enjoys all the benefits of village life, with a church, local bar and restaurant, whilst the town of Gainsborough is just 3 miles away.
Grosvenor House nursing home boasts modern, industry-leading facilities, with 41 places for residents. We also offer additional spaces for those in need of Elderly Day Care and have a whole host of activities to keep minds active.
You matter
We don’t just care for you, we care about you and your wellbeing
You have entrusted us with your loved one’s future, and for that, we owe you and them a debt. We don’t just provide care like so many others out there. Our nursing home cares for the wellbeing of our residents, we believe in community and activities and socialising.
Our whole ethos is built on providing a better life for those who live with us. While we can provide specialist health-related care within our nursing home, we also provide a sense of belonging, enjoyment and fulfilment.
Always upholding your personal choice.
Grosvenor House caters to each individual, ensuring that every resident is provided with their own needs. Their goal is for the residents to feel at home in their community environment.
Many of our team have worked with us for over 20 years and many more for over 10 years, we are all part of the same big family who provide care and support for our friends and relatives.
We assume very little and always go out of our way to find new and innovative ways to design and deliver care around individuals needs.
We are a Gold Standard nursing home and have four times been awarded the very prestigious National Standard, relating to the way we plan and deliver care for people in their latter stages of life.
We are a community
We are much more than just a building; we are a community of people who have grown to become part of the local neighbourhood.
If you want to know more about us and why we do what we do, please come and visit us at any time. We welcome visitors to come to meet us, share a drink and have a chat.
We look forward to seeing you very soon.
Arrange a visit“We feel the need to tell everybody about the exceptional care our sister Grace is enjoying at Grosvenor House. We cannot emphasise enough how all the stresses and strains of the last few years have been forgotten since Grace became a member of the Grosvenor House family. We cannot even to start to count how many times the staff have gone that extra mile, for Grace and the whole of her family. Grosvenor House is just a lovely experience for everybody!”
Jenny and Colin
Frequently Asked Questions
-
Firstly our care is person centred, that means we do not ask people to fit into our systems, we design our planning and delivery around you, you will see lots of ways in which our care and support follows the very best practice be that in how the day runs; meal times and drinks; wellbeing; active ageing etc.
“We really appreciate the love and care you all give to Mum, Grosvenor House really is a home “A big pat on the back and Thank you to all”
“Could not have been better supported (me), nor better cared for (Mum)”
“Such tremendous kindness given”
We invest in the very latest care planning and daily records systems. Not only does this ensure we deliver the best service we can, it is also a great quality control and quality assurance system so that we absolutely minimise the times when we are not functioning at our very best.
-
Grosvenor House is really easy to get to; we are about 3 miles north of Gainsborough adjacent to the River Trent. Car parking is not a problem nor is cycle parking. You can also ring Call Connect Bus West Lindsey on 0345 234 33 44 to arrange transport; there is also a bus service, bus 61 Susworth to Gainsborough. Grosvenor House nursing home also has its own minibus “The Grosvenor Express” with wheelchair tail lift which is available for all manner of journeys.
We design our services around our clients; we can meet the needs of nearly all people with older age-related support and care requirements.
-
This is what our existing clients say about our Staff “Excellent care and kindness given by all the Staff, cannot speak highly enough of Grosvenor House”
“Wonderful I would recommend Grosvenor House to anyone, could not wish for a better Home”
“The staff are always very good and make you feel welcome”
“Staff are polite and professional and adopt a person-centred approach to all individuals”
“Staff are all great”
We utilise sector leading training and all our Staff are fully trained in every aspect of their work.
When you visit Grosvenor House why not ask our Staff why they like working here, and why they stick around for such a long time.
-
Grosvenor House has some of the most interesting, enjoyable and unique aspects that you will find in any nursing home within our area. 100% of our clients’ surveys rate our environment either Very Satisfactory or Satisfactory, and most people rate it Very Satisfactory by a long way. “ A lovely home” you can see lots of pictures of Grosvenor House on our website, but it is far far better to come and see it for yourself we think you will be very very impressed.
-
At Grosvenor House our Residents and Day Care people are always encouraged to be as independent as they could possibly be, to make their own decisions about every aspect of their life, and to always feel in control. We go out of our way to always listen first before acting; we get our cues from you.
We absolutely do everything we can to encourage visitors and to make their visit as enjoyable as possible; in fact we have our very own Coffee rooms where you can enjoy a cup of freshly ground coffee (or indeed many other different drinks are also on offer) to your taste, in what can only be described as inspiring surroundings.
Prior to visiting Grosvenor House which we very much hope you do you may like to download Age UK Care Home Checklist to help you make an informed decision;
ageuk Care Home Checklist
-
Grosvenor House care passionately that you receive the most suitable service to meet your needs. We do have a contract which is very fair and up to date. In fact whilst we often have a waiting list for our rooms we only ask for 1 weeks’ notice if you choose to make alternative arrangements, this is virtually unique within our sector who mostly ask for 4-6 weeks notice.
We would request that you pay your bills electronically or through Standing Order or alternative transfer systems. We do also have a credit/debit card system for smaller amounts.
We have a friendly admin team who will deal with any queries you may have “Very good Management and Administration team”
Our fees are competitive and depend upon the care and support needed and the client room chosen. Grosvenor House will always look to help you gain any financial entitlement you may be due to help you with your fees such as Continuing Health Care; Attendance Allowance etc.
Get in touch
Contact us here at Grosvenor House Care Home to arrange a visit or find out more about our services.
You can also leave a review on our Google page.